Work For Us

​

​

JOB DESCRIPTION: CAFÉ SUPERVISOR

 

Responsible to: Café Manager

 

Application closing date 7th september 

​

Interviews to be held week of 9th September 

 

Please contact/respond to

 

Average Hours: 16 per week: 2-4shifts per week. Must be available to work weekends. Cardiff Pedal Power operates with a summer/winter split on hours. You will work 12 hours in the winter and 20 in summer per week with salary paid at an average of 16 per week.

 

 

Café opening hours: Summer Monday–Sunday 10:00 am –5.00Pm

                    Winter Monday-Sunday 10:00am -16:00am

Contract: Permanent

 

Salary: £ (minimum wage and will increase with national minimum wage increases) paid at a fixed monthly rate on the 25th of each month.

 

 

Main Roles and Responsibility’s

This role is responsible for the smooth running of the café making hot drinks to order, preparing food from the menu. Adhering to health and hygiene regulations, ensuring a clean and welcoming environment, operating the till, supporting other members of staff and volunteers and providing excellent customer service at all times.

 

 

Supervisory Responsibility

 

• Key holder responsibilities including opening up and closing down and ensuring the café is secure at all times

 

• Setting up and managing the café each day

 

• Attending team, front of house and staff meetings as appropriate

• Willingness to attend training as appropriate

 

Staff Supervision

 

• The café supervisor oversees café volunteers and work placements in the front of house and kitchen

 

• Ensure high levels of cleanliness and hygiene are met at all times

• Ensure that café staff provide a warm and welcoming environment and that customer service is efficient and outstanding

• Maintain excellent levels of communication with the café

• Train and direct café volunteers and work placements assistants

• Be responsible for cleaning rota, deep clean of café area and completion of daily records for health and safety

• Be responsible for reporting any repairs and maintenance of café equipment and Machinery to the café manager

 

 

Finance

• Cash handling, float management and till reconciliation daily

• Staff training on till operations, and implementing till and pricing updates with the manager

 

Stock Management

 

• Ordering and storage of food, beverages and cleaning products

 

Food Preparation

• Ensure that all foods that are prepared, cooked and stored in the café meet the high standard of food hygiene and comply with current legislation.

• Ensure all food is in date labelled before storing.

• Monitor and record all steps and activities of food processes to ensure food is safe to use.

• Prepare and cook food in advance including cakes and specials alongside regular menu

• Provide a welcoming and inclusive atmosphere, greet customers, prepare and serve food and drink.

 

 

 

 

 

Person specification (E = Essential / D = Desirable)

Skills/Abilities

• Good verbal and written communication skills E

• Ability to work with adults with learning disabilities and awareness of their capabilities E

• An interest in food and nutrition E

• Good food preparation skills E

• Good food presentation skills E

• Good organisational skills E

• Supervision skills E

• Welsh speaker D

Knowledge

• Good understanding of the principles of food hygiene and preparation E

• Understanding of health & safety issues and ability to implement procedures to ensure compliance E

Experience

• Customer service E

• Cash handling E

• Experience of working in the food service industry E

• Experience of managing people/volunteers E

• Working with people with disabilities D

Qualifications                     

• Level 2 Food Hygiene certificate E

• Welcome Host Customer Care certificate (or similar) D

• Level 3 Catering and Hospitality D

Personal Attributes

• Friendly, reliable, trustworthy and honest E

• Team worker E

• Ability to work under pressure and stress E

• Ability to complete tasks to a high standard E

• Good interpersonal skills E

• Ability to use initiative E

• Tidy and organised person E

• Ability to support, mentor and encourage volunteers and work placements to develop new skills and confidence E

• Understand relevant equal opportunities issues D

Special conditions

Appointment is subject to an Enhanced Criminal Records check

​Equal opportunities statement

Pedal Power is committed to being an equal opportunities organisation. It is committed to promoting equal opportunities and preventing discrimination. This policy applies both to service delivery and to its own employment practices. You will be willing and able to demonstrate commitment to Pedal Powers Equal Opportunities Policy.

​

​

To apply for either post please complete the below form and send it to

​

​