Job Title:                              Receptionist

Hours:                                   18 hours minimum

Location:                              Cardiff Caravan Park, Pontcanna

Remuneration:                    £9.50 per hour

Responsible to:                   Senior Officer

                                               

Main Purpose:  Receptionist
To provide professional reception services at Pedal Power

 

Main Activities:

 

Deliver excellent customer service, at all times.

Answer all enquiries on the phone, make bookings, provide information about the charity and its services, including events

Handle payments from customers and use EPOS system and give change.  Reconcile takings at the end of the day.

Input and maintain data in membership database

Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail

Fulfill all reasonable requests from customers, colleagues to ensure their comfort, satisfaction and safety

Be involved and contribute at team meetings

 

Finance

• Cash handling.

• Point of sale cash and card payments.

Health & Safety

• Ensuring health and safety standards and practices are adhered to at all times.

• Maintaining standards of cleanliness and tidiness within the site.

• Reporting any health and safety concerns to the Senior Management Team

 

 

Additional Responsibilities

The post holder will be expected to:

• Attend meetings as appropriate

• Undertake training and professional development deemed necessary for the purpose of the post

• Comply with Equal Opportunities Policy and Procedures in the workplace

• Comply with all other policies and procedures

• Contribute to monitoring and evaluation

• In line with GDPR 2018, maintain confidentiality.

• Maintain appropriate records

 

 

Please email director@cardiffpedalpower.org.uk with your expression of interest. As the need is immediate we will be interviewing on a first come first serve basis and will withdraw this advert as soon as position is filled.